Salon Divina, LLC reserves the right to refuse service to anyone who does not agree to the terms of our policy.

Deposits: Salon Divina requires a $50 deposit for chemical services (balayage, color correction and hair extensions). The deposit is due at time of booking and will confirm the appointment. The deposit will go towards the cost of the service. Deposits can be made through Zelle or Venmo.

Cancellation: Salon Divina requires a 48-hour cancelation for all services with a deposit. The deposit is non-refundable if cancelation of appointment is within 48-hours before appointment. This allows our stylists and esthetician to book another client if you cannot make it to your appointment.

Refunds and Redos: Salon Divina does not offer full refunds if you are unsatisfied with the service you received. Salon Divina will offer 2 redos at no cost with the stylist of your choice. If you are still unsatisfied after the 2nd redo, Salon Divina will offer a partial refund for the service, subtracting the cost of the products used for all services during original service and redos. If the cost of the products exceeds the amount of the service, no refund will be given.

All requests for redos must be within 7 days from time of service. Salon Divina will not honor any request for redos or refunds after the 7 days from completion of services.

We appreciate your continued support and we will always do our best to provide the best experience possible.

If you have any questions, please contact us at 909-517-0009.